How to choose a B2B ecommerce platforms for your business

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Valery Stevenson
Bisnis | Sunday, 31 Jul 2022, 03:02 WIB

Companies working in B2B ecommerce industry are in need of right solutions. The choice among top b2b ecommerce platforms is hard. There are a lot of things to consider. It would be helpful if you know what to search.

Here are the steps you need to perform to pick the best B2B ecommerce platform:

1. Choose a platform that offers both eCommerce and Marketing features

The first thing you need to do before choosing any eCommerce platform is to make sure that they offer both marketing and eCommerce features. You should look at their website and check if they have a good number of reviews from customers who have already tried using the platform. If they don’t have many reviews, then you should probably avoid them.

2. Check out their customer service

You should always try to get in touch with their customer service team whenever you have questions about how to use their platform. Their customer service team should be able to answer all your questions and help you set up your store properly.

3. Look at their pricing plans

When looking at the different platforms, you should compare their prices. Make sure that you know what each plan includes and whether it is worth paying extra money for certain things.

4. Consider their payment options

If you want to accept payments online, you should consider checking out their payment options. You should find out what methods they allow you to use and whether they charge additional fees.

5. Find out if they provide free trial

Most platforms offer a free trial period where you can test out their services without having to pay anything. Try to take advantage of this opportunity and sign up for a free account.

6. Check out their technical support

Make sure that the platform you choose provides 24/7 technical support. You should be able to contact them anytime and ask them any question you may have regarding the platform.

7. Check out their security

Make sure that the eCommerce platform you choose has a good level of security. You should be able access your data easily and securely.

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